Publisher review:Liberum Help Desk is a complete help desk solution for small to medium sized businesses and organizations. Liberum Help Desk is a complete help desk solution for small to medium sized businesses and organizations. This software provides a simple, easy to use web interface for managing and tracking technical support problems.
Features:
- For Help Desk Administrators:
- choice of using NT user accounts or a separate database for granting users access to the help desk
- runs on Microsoft IIS - no proprietary web servers
- easy-to-use menus for managing reps, departments, categories, priorities and statuses
- runs on with MS SQL or an Access database
- built-in reports for keeping track of problems, users and support reps
- configurable email messages
- easily customizable pages to fit your organizations needs
For Support Personnel
- access from any client with a web browser
- e-mail notification of new problems or updates
- pager support
- problem listings with vital details
- ability to view and edit another rep's problems
- problem updates are stamped with date, time and username
- search through problems by username, category, description, solution, dates and more
For The Users
- submit problems via a web-based form
- view the progress of open problems
- update problems with additional information
- e-mail notification
- list previously submitted problems
- user searchable knowledge base
Requirements: · Windows NT/2000/XP with IIS 4.0 or higher · 1 MB of hard drive space for web pages · 5+ MB of hard drive space for database
Liberum Help Desk 0.97.3 is a ASP.NET script for Help Desk scripts design by liberum.org.
It runs on following operating system: Windows.
Liberum Help Desk is a complete help desk solution for small to medium sized businesses and organizations.
Operating system:Windows
Liberum Help Desk 0.97.3 script details 
